GearHub customer care
Frequently Asked
Questions
Find the right part. Know what to expect.
Answers to your questions before and after your purchase.
Choosing your part
Fitment, condition & what’s included
What types of used auto parts does GearHub sell?
Our catalog includes body panels, headlights, interior components, engine and drivetrain parts, suspension, wheels and electronic modules. Availability varies, so browse the current listings or contact us about the part you need.
Can I search for a replacement part by its OEM part number?
Yes. Enter your OEM part number in our catalog search to find matching listings. Compare the complete number, including all letters and suffixes. If you need help, contact us with your part number or VIN.
Will this part fit my vehicle?
Compare the complete part number on your original part with the number in our listing, including all letters and suffixes. For help confirming compatibility, send us your part number or VIN and a link to the part you’re considering.
Will I receive the exact part shown in the photos?
Yes. Our listing photos show the actual part you will receive.
Are your parts checked before sale?
Yes. All our parts are checked before sale. Please review the listing description and photos for the condition of the specific part.
What is included with the part?
You will receive the part and included components shown in the listing photos. Contents vary by item. If you have questions about brackets, wiring, modules or other accessories, please contact us before purchasing.
Will the part require programming, coding or calibration?
Some parts and electronic modules require programming, coding or calibration after installation, while others are plug and play. Requirements depend on the part and your vehicle. Please check with your installer or contact us before purchasing.
Do you sell genuine OEM parts or aftermarket parts?
We sell only genuine original equipment manufacturer (OEM) automotive parts.
Will the color of a body part match my vehicle?
When available, the paint code is included in the listing. Compare it with your vehicle’s paint code and review the photos. Even with the same paint code, the shade may vary due to aging, sun exposure or previous repainting.
Ordering & delivery
Buying, shipping & local pickup
Can I buy used OEM auto parts online from GearHub?
Yes. Browse our catalog, select the part you need and follow the purchase link and instructions to complete your order. You can also contact us by phone for help with availability or purchasing.
How much does shipping cost?
Shipping costs vary by the size and weight of the part. The shipping price is shown on the individual item page.
Read Shipping & Delivery →When will my order ship, and how long does delivery take?
Orders paid before 12:00 noon Los Angeles time generally ship the same business day. Delivery usually takes 2–7 days after dispatch, depending on your location and the carrier. Delivery times are estimates, not guaranteed arrival dates.
Read Shipping & Delivery →How are engines and other large parts shipped?
Large and heavy parts generally ship on a pallet by LTL freight. We recommend a commercial delivery address with a forklift or loading dock. For residential deliveries, please contact us before purchasing to confirm unloading arrangements and whether a liftgate is needed.
Read Shipping & Delivery →Where can I buy used OEM auto parts in Los Angeles?
GearHub Autoparts is based in Los Angeles and offers genuine used OEM automotive parts. Browse our catalog online or contact us with your part number or VIN. Local handoff in the Los Angeles area is available by prior arrangement. We do not operate a walk-in storefront. Please contact us before purchasing to agree on a meeting time and location.
After delivery
Returns & shipping damage
Can I return a part if it does not fit?
Yes. Returns are accepted within 30 days of delivery. Please contact us before sending a part back. Review our Returns & Refunds policy and the item listing for complete conditions and return shipping information.
Read Returns & Refunds →What should I do if my part arrives damaged?
Shipping damage can occasionally occur. Take detailed photos of the damaged part, the outer and inner packaging, and the shipping label. Keep all packaging and send us the photos along with your order number. All our shipments are insured, and we will submit a damage claim to the carrier. For freight deliveries, note any visible damage on the delivery receipt before signing.
Read Shipping & Delivery →Talk to our parts team
Still have questions?
Send us your VIN or part number.
We’ll help you find your next step.
